Account or vault help
Check balances, holdings, verification, and pending actions.
Open My SolslotSolslot support
Get the right help, quickly.
Tell us which property, vault, or transaction you are asking about. Never send a recovery phrase, password, private key, or identity document.
Start here
Choose what you need.
Each path takes you to the most useful screen first.
Property record question
Open the listing and note the address or SmartDeed ID.
Browse propertiesPurchase or swap support
Include the operation or transaction ID shown in your receipt.
Contact supportSign-in or verification help
Describe the visible status and the connection method you selected.
Get access helpSuspicious domain or wallet prompt
Stop before signing and report the domain and visible prompt.
Report a concernPartnership or press
Share the organization, context, and the best non-sensitive contact details.
Contact the teamReport an access barrier
Tell us the page, device, browser, and assistive technology when possible.
Report a barrierLegacy Solslot account
Use the separate sign-in for prior customer records.
Common questions
Before you contact us.
What defines a SmartDeed?
The signed property documents define its exact rights, value formula, timeline, costs, restrictions, and risks. The property page is a summary, not a replacement for those documents.
What information should I include?
Include the property address and any operation, transaction, or SmartDeed ID shown on screen. A screenshot of the visible status can also help.
What should I never send?
Never send a wallet recovery phrase, private key, password, full identity document, or one-time authentication code. Solslot support will not ask for them.
Can support interpret property documents for me?
We can help locate records and explain the app. For legal, tax, or financial advice, use your own qualified adviser.
How should I handle an urgent security concern?
Close the wallet request and do not sign. Capture the domain and visible prompt, then use the security-report subject above. Do not include a recovery phrase, private key, password, or one-time code.
How can I verify an official Solslot channel?
Use the Trust & Safety page to check official domains and the rules Solslot support follows.
Still need help?
Email Matthew at Solslot.
Include the screen you were using and what you expected to happen.